Privacy Policy
How we collect, use, and protect your personal data
Last updated: 15 December 2025
Your Privacy Matters
VectisFlow is committed to protecting your personal data. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
UK GDPR
Compliant
London
Based
Transparent
Data Practices
Data Controller
VectisFlow Limited is the data controller responsible for your personal data.
Information We Collect
We collect data to provide our AI workflow automation services effectively.
Information You Provide
- •Contact Forms: Name, email, company, phone, and message content
- •Meeting Bookings: Name, email, and scheduling preferences via Cal.com
- •Newsletter: Email address via Beehiiv
- •Client Engagements: Business information and project-related data
Information Collected Automatically
- •Analytics: Plausible (cookieless) and PostHog (with consent)
- •Technical Data: IP address, browser type, device information
- •Security: Cloudflare Turnstile verification tokens
How We Use Your Data
We process your data for specific, legitimate purposes.
Service Delivery
Responding to enquiries, scheduling discovery calls, delivering AI workflow automation services, and providing ongoing support.
Communication
Sending information you have requested, including newsletter updates and project-related correspondence.
Analytics & Improvement
Understanding how our website is used to improve our services and user experience.
Security
Protecting our website and services from spam, abuse, and automated attacks.
Data Retention
We retain your data only as long as necessary for the purposes outlined.
| Data Type | Retention Period |
|---|---|
| Contact Form Submissions | 24 months |
| Newsletter Subscriptions | Until unsubscribe |
| Client Project Data | Duration + 7 years (legal requirement) |
| Analytics Data | 12 months (aggregated) |
Contact Form Submissions
24 months
Newsletter Subscriptions
Until unsubscribe
Client Project Data
Duration + 7 years (legal requirement)
Analytics Data
12 months (aggregated)
Your Rights
Under UK GDPR, you have the following rights regarding your personal data.
Access
Request a copy of your data
Rectification
Correct inaccurate data
Erasure
Request deletion of your data
Restrict Processing
Limit how we use your data
Data Portability
Receive data in a portable format
Object
Object to certain processing
Withdraw Consent
Withdraw consent at any time
To exercise any of these rights, contact us at hello@vectisflow.com. We will respond within 30 days.
Third-Party Processors
We use trusted third-party services to operate our business.
Vercel
Website hosting
Resend
Email delivery
Plausible
Privacy-focused analytics
PostHog
Product analytics (consent-based)
Cal.com
Meeting scheduling
Cloudflare
Security & CDN
Cookies
For detailed information about the cookies we use and how to control them, please see our Cookie Policy.
View Cookie Policy →Contact Us
Questions about this policy? Get in touch.
Email: hello@vectisflow.com
Location: London, United Kingdom
VectisFlow Limited is registered in England and Wales (Company No. 14990157). Registered office: 43 Fairfoot Rd, London E3 4EG.
If you're not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).