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Method

How we work.

See what it would cost, talk it through, then watch it being built. Afterwards you choose: we run it for you, or we hand everything over.

How a project runs

Four steps, in order. A named lead stays with you throughout, so you always know who is responsible and what happens next.

  1. 01

    Estimate and discovery call

    Get an estimate in a few minutes, then a free 20-minute call about the problem, who does the work today and what a good result looks like. No obligation to go further.

  2. 02

    Written proposal

    What we will build, what is left out, what we need from you and how we will both know it is finished. The price and timeline are confirmed here, before any work starts.

  3. 03

    Build, in view

    You see working software as it takes shape, not just at the end, so you can steer early while changes are still small.

  4. 04

    Launch

    We put it live and walk your team through it. Then we either run it for you or hand everything over: your choice, set out below.

After launch: two ways to run it

Your data is always yours. What changes is who runs the software day to day. You choose in the proposal, and you can move from the first option to the second later.

  • Option 1

    We host and look after it

    We run it on our hosting and keep it healthy, so you never have to think about servers. Best if you want it to just work.

    • Hosting, backups and security updates handled by us
    • One monthly fee, stated in your proposal
    • Your data exported for you whenever you ask
    • Move to a full handover later if you want to

  • Option 2

    Full handover

    Everything moves into your name, so you or any developer can run and change it without us. Best if you have, or plan to have, your own developer.

    • You own the code and data once the final invoice is paid
    • Code, hosting and accounts set up in your name
    • Documentation and a walkthrough of how it all fits together
    • Hosting and subscriptions paid by you directly

Costs and payment

Plain terms, agreed in the proposal before any work starts.

  • Running costs

    With managed hosting, one monthly fee covers it. After a full handover, you pay hosting and any subscriptions directly. Either way they are stated before you commit.

  • Payment terms

    Smaller projects: 50% to start and 50% on acceptance. Larger projects: 40% to start, 40% at an agreed milestone and 20% on acceptance.

  • Free preview

    Where there is a clear fit, a small preview of one workflow with sample data, with one round of feedback.

Have a process that eats your week? Tell us what you want to change.

Book a free discovery call